Apr 11th Issues With FTP Login Authentication. (Resolved)

We are currently experiencing intermittent network connection issues with our database server. This leads to random failures with FTP password authentication.Our network technicians are looking into this situation and we hope to have it resolved soon.in the meantime since these connection issues usually don't last for long periods of time, please ... Read More »

Apr 8th Planned Maintenance (Completed)

On Thursday, April 9 we will be performing a planned maintenance on all our East Coast nodes. This will take place from 9:00 to 13:00 EST.During this maintenance window, nodes will be shut down for approximately 10 minutes each. Our Network Engineering Team will be taking all necessary precautions to minimize downtime during the maintenance ... Read More »

Mar 18th Richmond, VA (NYC) Voice Connection Issues (Updated)

We are aware of the connection issues with Voice Servers at our Richmond, VA (NYC) location and are working to resolve them as soon as possible.There is an issue with the DDoS mitigation firewall marking false positives for users and the data center is working on it. If you're unable to join, please create a support ticket with the effected users ... Read More »

Mar 2nd Scheduled Website Maintenance and Downtime (Completed)

On Thursday March 5th we will be performing scheduled maintenance on our website server.This operation will take place in the window between 8am and 3pm EST and the expected downtime should not be more than 30 minutes.Thank you for your understanding and patience as we continue to work toward providing you with the best possible service.If you ... Read More »

Feb 27th Planned Maintenance (Completed)

On Saturday February 28 we will be performing a planned maintenance on all our nodes. This will take place from 9:00 to 13:00 EST.During this maintenance window, nodes will be shut down for approximately 10 minutes each. Our Network Engineering Team will be taking all necessary precautions to minimize downtime during the maintenance ... Read More »

Jan 28th URGENT Voice Server Maintenance - Los Angeles CA (Completed)

We will be performing emergency network maintenance in Los Angeles CA from 12:45pm PST - 1:30pm PST today, Jan. 28, 2015 to hopefully resolve the intermitent network connection issues you may have been experiencing the last couple of weeks.  Please note that the server will be unavailable randomly during that maintenance window.Date: Today ... Read More »

Jan 12th Planned Maintenance (Completed)

On Tuesday January 13 we will be performing a planned maintenance on our East Coast nodes. This will take place from 9:00 to 13:00 EST.During this maintenance window, nodes will be shut down for approximately 20 minutes each. Our Network Engineering Team will be taking all necessary precautions to minimize downtime during the maintenance ... Read More »

Dec 13th StarMade 0.8163 Available for updating.

We worked out the issue with the latest update with Schine, and you can now update your server to 0.8163.

Don't hesitate to contact us for further assistance.

Dec 13th StarMade 0.1862 is broken

The latest 0.1862 StarMade release is broken. We're waiting for the 0.1863 hotfix to become available by the StarMade developers, very soon and we'll be updating our installer with this version which will hopefuly work properly.In the meantime we have downgraded our installer to 0.1852, so if you have updated your server, you can use the same ... Read More »

Dec 13th Chicago IL Voice Servers DDoS Attack

There is currently an on and off, large scale DDoS attack to our Chicago, IL location. We are working on mitigating this issue as soon as possible.

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