Planned US East Coast Network Upgrade

Event Type: Network UpgradeStart Time: 2018-Nov-17 - 03:00:00 PM EST (15:00)End Time: 2018-Nov-18 - 03:00:00 AM EST (03:00)Location(s): US East Coast  Event Summary: We will be migrating one or more of your servers to our new network in our US East Coast location. We do not expect downtime to last the entire maintenance period.  Important ... Read More »

16th Nov 2018
Planned Maintenance (EU Location - Completed)

On 8/23/2016 we will be performing a scheduled maintenance that might affect EU based game servers. Customers may notice intermittent connectivity issues of about 5 to 10 minutes. We appreciate your patience and understanding in this matter and apologize for any inconveniences it may cause.   If you have any questions feel free to contact our ... Read More »

19th Aug 2016
Urgent Maintenance (Multicraft Databases - Completed)

On 8/17/2016 we will be performing emergency maintenance that will affect all Multicraft servers. We expect server downtime to be less than one hour.During the maintenance timeframe we will be be updating our Multicraft Databases for security reasons and to make them compatible with upcoming planned upgrades. We appreciate your patience and ... Read More »

17th Aug 2016
StarMade 0.199.132 Update

StarMade update 0.199.132 is available on our installer.This is an important update and it also involves some downtime for your servers.Please make sure to read this post before attempting to update. This post is also good to read.Even though StarMade will backup your world file and blueprints, making your own backups and downloading them to your ... Read More »

2nd Aug 2016
Unplanned Maintenance (West Coast - Completed)

On 7/11/2016 we will be performing emergency maintenance that will affect some West Coast based game servers. We expect server downtime to be about 15-20 minutes.During this time we will be be updating software in order to maximize security against vulerabilities that were just discovered. We appreciate your patience and understanding in this ... Read More »

11th Jul 2016
Planned Maintenance (West Coast - Completed)

On 6/20/2016 at 5:00 am MST we will be performing a scheduled maintenance that will affect some West Coast based game servers. We expect servers downtime to be between 2 to 4 hours.  We appreciate your patience and understanding in this matter and apologize for any inconveniences it may cause.   If you have any questions feel free to contact ... Read More »

20th Jun 2016
Planned Maintenance (East Coast - Completed)

On Wednesday March 30 we will be performing a planned maintenance on all our East Coast nodes. This will take place from 11am to 12am EST.During this maintenance window, nodes will be shut down for approximately 15-30 minutes each. Our Network Engineering Team will be taking all necessary precautions to minimize downtime during the maintenance ... Read More »

29th Mar 2016
StarMade v0.19538 new variable added to FactionConfig.xml

As of StarMade v0.19538 a new variable was added to the FactionConfig.xml<MiningBonusUnowned>1</MiningBonusUnowned>in section: SystemOwnerBonus - Basic Values. If you are updating your server and you have a custom FactionConfig and thus a file named: /customFactionConfig/FactionConfig.xml, you need to add the new value when the ... Read More »

19th Dec 2015
Scheduled Maintenance (West Coast - Completed)

DATE:  10/13/2015  START TIME:  2:00 a.m. MST (GMT -7) END TIME:  5:00 a.m. MST (GMT -7)  LENGTH OF MAINTENANCE WINDOW: 3 hours On 10/13/2015 at 2:00 am MST we will be performing a scheduled maintenance that will affect all West Coast based game servers. We expect servers to experience a loss of power during the repairs to the PDB ... Read More »

11th Oct 2015
Intermittent Connection Issues (Resolved)

We are currently experiencing intermittent connection issues with our West Coast location datacenter that is affecting only our control panel.If your server is located in our West Coast and Amsterdam locations it is possible that you are getting one of the following errors in your panel: Error getting player list: Authentication failed! (auth: ... Read More »

18th Jul 2015

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